The Challenges of Gen AI and the Importance of Human Involvement

Cutting-edge technology and young kids may initially seem completely unrelated, but some AI systems and toddlers have more in common than you might think. Just like curious toddlers who poke into everything, AI learns through data-driven exploration of huge amounts of information. Letting a toddler run wild invites disaster, and as such, generative AI models aren’t ready to be left unattended either. Without human intervention, gen AI doesn’t know how to say, “I don’t know.” The algorithm keeps pulling from whatever language model it’s accessing to respond to inquiries with astounding confidence. The problem with that approach? The answers could be inaccurate or biased.

As Forbes research found, more than 75% of consumers worry about AI providing misinformation. Luckily, we don’t have to leave AI to its own devices. Let’s look at gen AI’s growing pains — and how to ensure the appropriate amount of human involvement.

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