Expanding AI in Human Resources: EY.ai Workforce

Today, consulting major EY announced its enhanced partnership with IBM, bringing forth an innovative AI solution designed to automate HR tasks and processes. This new offering, known as EY.ai Workforce, leverages IBM’s Watson technology to empower HR teams in streamlining their workflows and driving efficiencies.

Streamlining HR Operations with AI

EY.ai Workforce combines IBM’s Watsonx Orchestrate with EY’s extensive HR transformation and domain knowledge to provide enterprises with a tailor-made offering for handling HR tasks. Watsonx Orchestrate seamlessly integrates with various apps and tools, such as Gmail, Salesforce, and Workday, utilizing automation, natural language processing, and machine learning capabilities to automate routine HR workflows.

By integrating with EY.ai, client employees can effortlessly perform a range of HR tasks, from drafting job descriptions and sending follow-up communications to extracting payroll reports and analyzing feedback surveys. The AI-powered system simplifies the process, requiring users to simply input their request.

“The modern workplace is evolving rapidly and there’s a pressing need for streamlined operations. EY.ai Workforce reimagines ways of working by facilitating businesses to make the most of their talent, putting humans at the center of technology to bring about an improved work experience with superior productivity.” – Andy Baldwin, EY’s global managing partner for client service

The Rise of AI in HR

EY.ai Workforce is not the only AI-powered HR solution in the market. SAP and Oracle have also embraced AI to automate HR functions. SAP has integrated Microsoft’s AI Copilot and Azure OpenAI Service to enhance talent management, while Oracle has introduced generative AI to its Fusion Cloud Human Capital Management (HCM) offering.

EY’s ambitions extend beyond HR, with the company investing $1.4 billion into their EY.ai platform. This investment has included embedding AI into proprietary EY technologies like EY Fabric and funding cloud and automation technology acquisitions. EY is also working on launching its own secure, large language model called EY.ai EYQ.

“With generative AI’s implementation, retail and consumer packaged goods companies alone could see an additional $400 billion to $660 billion in operating profits annually. Across sectors, it has the potential to generate $2.6 trillion to $4.4 trillion in global corporate profits.” – McKinsey Research

The advancement of AI in HR and across industries holds promising opportunities for businesses to enhance productivity and profitability. As EY continues to forge partnerships and expand their AI capabilities, more advancements can be expected in the near future.

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